Archive for January, 2010

Scheduled Maintenance

Wednesday, January 20th, 2010

On Thursday, the 21st of January 2010, our supplier will be performing scheduled maintenance on several areas of our Cloud Server network. This will effect only our web hosting  clients.

The maintenance window starts @ 11:00pm GMT and will last no more than 2 hours with a maximum estimated downtime per client of 1 hour.

The following will be carried out during the scheduled maintenance:

Critical Linux Software updates will be rolled out.  Our supplier will also be extending our Storage Area Network to allow for increased capacity and growth seen over recent months. This will mean an interruption to services whilst upgrades are completed.

Severe Weather Conditions

Wednesday, January 6th, 2010

Due to the current severe weather conditions, wait times for Sales and Support will be increased today (Wednesday 6th Jan - Friday 8th Jan 10). We would advise if necessary to raise an incident with our support team via email to support@turnkeyit.co.uk, please be aware that there will also be an increase in time taken for support responses.

Thank you for understanding